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FAQ & Site Info

FAQ

HOW CAN I TRACK MY ORDERS & PAYMENT?
After receiving the payment for your purchase, we will update you via email on the status of your order through the Paypal Checkout.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?
Orders usually arrive within 2 to 3 weeks within the USA. International orders may take twice as long due to lenght of travel and customs, duties processing.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
Our primary payment processing method is Paypal. We do accept Money order, Please contact us if you would like to pay with money order. [email protected]
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT? CREDIT CARD
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
WHAT IS YOUR RETURN POLICY?
At Fiesty, our biggest goal is to well serve our loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better! Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact us at [email protected] within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that mishap sorted out for you! Here is a simple run-down of the rules and procedures for returns: All returns must be received within 30 days* of the date that we ship out your order. Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return. Anything purchased at a discounted price is a FINAL SALE and is not eligible for return. Returned items must remain un-washed and unworn. Include a copy of your receipt. (It helps us out if you circle the item(s) you wish to return.) Shipping is non-refundable, unless there was a mistake on our end. Please allow our team 5-7 business days to process your return once it is received by us.